We recently added a Live Chat Support on our home page and we never expected to have so many benefits (except our CEO knew we would). There’s so much content on the web these days that people have less time to read and page through websites. A Live Chat link offers a great alternative to people who are interested in our product. Some are just connecting with us to confirm our plans or to request a custom package for their needs. No matter the reason we’re finding that this is a great way to connect with customers and it has help us close some nice business for us. I recommend this to anyone who has a product or service on the web. We plan to add this same Live Chat right in our Skype application this July.
April 2009
Monthly Archive
April 23, 2009
Live In Person Chat
Posted by tjbaudanza under Uncategorized | Tags: business, collaboration, innerpass |Leave a Comment
April 16, 2009
Enterprise has been afraid of Skype!
Posted by btrail under Uncategorized | Tags: collaboration, innerpass, skype |Leave a Comment
Many large corporations have resisted allowing employees to use Skype. With the Global economic downturn maybe they’ll take a closer look.
This recent article: “Five Reasons Why IT Managers should love SKYPE“ may help.
April 9, 2009
InnerPass Turns Skype Into a Virtual Business Collaboration Tool
Posted by tjbaudanza under UncategorizedLeave a Comment
April 9, 2009
Still some free Lunch
Posted by btrail under Uncategorized | Tags: collaboration, innerpass, skype |Leave a Comment
We need to start charging for our InnerPass for Skype service. We have many active users now that we believe are getting real value by using InnerPass on a consistent basis. But not to worry. The free plan will allow use of all features with varying limits. Our professional plan is designed for the mobile pro that collaborates and communicates with groups of 3-5 associates. It is priced at a measly $4.95/mo. (practically free)!
More details at Innerpass.com. Have your credit card ready.
April 1, 2009
New Support Portal
Posted by btrail under Uncategorized | Tags: HelpStream, innerpass, new website |Leave a Comment
We recently launched our new support portal. It’s currently accessible from InnerPass.com.
Release 1.06 (due out 4/14) will also provide access.
https://pw0003283.helpstream.biz/SupportPortal.jsp
Our Portal provides:
1. Ability to search all content thru single query.
2.Ability to create Trouble Tickets
3.Feedback and Brainstorming
4.User Forum
5.Training
After an extensive search, we selected HelpStream as our support portal provider. I would highly recommend them.
All feedback is appreciated.
