We recently added a Live Chat Support on our home page and we never expected to have so many benefits (except our CEO knew we would). There’s so much content on the web these days that people have less time to read and page through websites. A Live Chat link offers a great alternative to people who are interested in our product. Some are just connecting with us to confirm our plans or to request a custom package for their needs. No matter the reason we’re finding that this is a great way to connect with customers and it has help us close some nice business for us. I recommend this to anyone who has a product or service on the web. We plan to add this same Live Chat right in our Skype application this July.