Month: April 2009

Live In Person Chat

We recently added a Live Chat Support on our home page and we never expected to have so many benefits (except our CEO knew we would). There’s so much content on the web these days that people have less time to read and page through websites. A Live Chat link offers a great alternative to

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Enterprise has been afraid of Skype!

Many large corporations have resisted allowing employees to use Skype. With the Global economic downturn maybe they’ll take a closer look. This recent article:            “Five Reasons Why IT Managers should love SKYPE“ may help.

InnerPass Turns Skype Into a Virtual Business Collaboration Tool

InnerPass Turns Skype Into a Virtual Business Collaboration Tool Posted using ShareThis

Still some free Lunch

We need to start charging for our InnerPass for Skype service.  We have many active users now that we believe are getting real value by using InnerPass on a consistent basis. But not to worry.  The free plan will allow use of all features with varying limits. Our professional plan is designed for the mobile

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New Support Portal

We recently launched our new support portal. It’s currently accessible from Release 1.06 (due out 4/14) will also provide access. Our Portal provides: 1. Ability to search all content thru single query. 2.Ability to create Trouble Tickets 3.Feedback and Brainstorming 4.User Forum 5.Training After an extensive search, we selected HelpStream as our support

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